Get in touch

Let's get you saving on shipping

Questions about Shipwix, or want to see it in action? We usually reply within a few hours.

We're here to help

Want a full demo, have a technical question, or just need to know if Shipwix is the right fit? Reach out and we'll walk you through it.

Quick response

We usually reply within a few hours on business days.

Expert support

You'll talk to someone who knows the product inside out.

Secure communication

Your details stay private and are never shared with third parties.

Prefer email?

Email us at support@shipwix.com

Send us a message

Fill out the form and we'll get back to you shortly.

Frequently asked questions

Quick answers to the questions sellers ask most.

Do you offer a free trial?

Yes. Try Shipwix free for 14 days on the Starter plan, no card needed.

How do I sync my orders?

We connect through official marketplace APIs and pull every order into one place automatically.

Which carriers do you support?

All major carriers, including USPS, UPS, FedEx, and DHL. Pick the one that fits each order.

Do you offer discounts?

Yearly plans save 20%. Refer a friend and you both get account credits.

Is my data safe?

Yes. We protect your data with industry-standard encryption and never share it with third parties.

How can I contact you?

Email support@shipwix.com and we'll help with anything you need.